Job: Assistant Service Advisor

Title Assistant Service Advisor
Categories other
Salary DOE
Location Lewiston, ID
Job Information

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Joe Hall Ford Lincoln is looking for an Assistant Service Advisor to join our great team. We have a fun and hard-working team that is looking to add one more member.

We Offer:

  • Opportunity to make a good salary with the opportunity for growth
  • 100% Company Paid Medical/Dental Insurance
  • 401K Retirement and Profit Sharing Plans
  • A great and thriving working environment
  • 5 Day Work Week

Requirements for the Position:

  • Basic auto knowledge, but no direct experience necessary
  • Strong work ethic
  • Quick learner
  • Team-player
  • Valid Driver’s License


  • Discover automotive problems and services by listening to customer’s description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verify warranty and service contract coverage by examining records
  • Develops estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer’s approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Take ownership and pride in handling your customer base to the best of your ability.

Please apply by submitting a resume to our Parts & Service Director, Todd Jameson, with the link below.

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